Frequently Asked Questions

Do I need to book or can I just pop in?

We welcome anyone who just pops in as long as there is a place available. We highly recommend though that you call us first just to be sure, so you don’t make a waited trip. All ladies nights, groups and parties must be booked in advance.

Calling to confirm a place is available or requesting a booking is essential during our busiest times during school holidays, Saturdays, Christmas etc.

What are the basic costs?

Our studio fee is £5 , which covers all paints used, use of our brushes, glazing and firing your piece. You then select the piece you wish to paint. Prices for these range from £1 up to £30

Is there an age restriction?

Not at all, we welcome all ages. Little ones will just need a little helping hand from you.

How long will we have to paint?

The basic session last from 1-2hrs, depending on your individual ability. You can take as long as you need though, except during peak times where you will be limited to 2hrs, so others can also enjoy a go.

Are the pieces safe to use with food, dishwasher and microwave?

All our products are safe to use with food.

Dishwasher – with regular dishwasher use, there may be a gradual dulling of colours due to the intense heat of the water and the caustic dishwasher detergent. There is also the risk of damage to the items as the glaze can get chipped if items are knocked together. We highly recommend washing by hand to retain its beauty, but with the above in mind it can go into the dishwasher on the odd occasion.

Microwave – products are unlikely to crack or break in a microwave. However, earthenware soaks up moisture, which is then trapped within the structure of the product, heats up and is then retained by the product. The product then becomes too hot to handle and there is a risk of scalding, so please take care. If the item has been placed in a dishwasher or recently washed by hand and then placed in a microwave, the trapped moisture will cause the piece to explode due to the accelerated heating. We don’t recommend use in a microwave.

When will our pieces be ready to collect?

Within one week. We will inform you when it is ready.

Are your paints safe and do they wash out of clothing?

All our paints are non-toxic, lead-free and food safe. Washes out of clothing easily, but we do provide aprons for the little ones too.